Retailer/Wholesaler Solutions

"Your program for documentation of expired medications that are returned is a wonderful asset for us. It helps us track meds that we cannot obtain credit for and, therefore, can write off as lost inventory. A method for tracking waste also helps us to identify medications that we may no longer need to have on our formulary."


Penny Hurlbut, CPhT
Department of Pharmacy Services

The goal that retailers/wholesalers have today is to maintain or reduce not only the returns, but the costs associated with the returns management program. Minimizing the cost associated with managing returns requires an end-to-end solution (from pharmacy inventory to final disposition) that integrates the components of operations, customer service and information.

The Inmar Pharmaceutical Solution encompasses all of the elements associated with managing returns: physical processing, financial transaction management, risk management and information intelligence. The result is a full-range of services designed to address the unique features of returns management and increasing regulatory requirements.

  • Returns Management - On-site or Off-site Processing Options, Controlled Substance Processing- CII-V and List 1, Recall Handling, Product Warehousing
  • Financial Recovery - Electronic Invoices (debit memos), Return Policy Application, Reconciliation Assistance, Reason Code Assignment
  • Returns Inventory Management - Product Aging through Indate Morgue, Restock Programs, Web-based Pharmacy Inventory Program
  • Risk Prevention - Hazardous Waste Disposal, Regulatory Compliant Facilities, Witnessed Incineration, Pedigree Compliance
  • Information Intelligence - Pharmacy Level Inventory Web-based System,  Web-based Corporate Reporting Tool

If you would like more information about our pharmaceutical returns retailer/wholesaler solutions, please contact us.