Quality Assurance Manager (IRL)

This position is located in Ft. Worth, TX.

POSITION SUMMARY

Operate with independence and objectivity while leading efforts to develop and implement Quality Management Systems throughout Reverse Logistics Operations.  Design and administer programs, policies, and procedures according to Company and client specifications to ensure quality objectives are achieved. Develop and maintain tools, metrics, and reporting to monitor compliance quality standards.
 

JOB RESPONSIBILITIES

• Develop, implement, and maintain Quality Assurance programs, policies, and procedures according to client and Company specificiations.
• Develop tools and processes to evaluate, monitor, and report on the effectiveness of Quality initiatives.  
• Function as a communications link between Operations Management and client for Quality Assurance initiatives.
• Communicate all Quality issues to Management.
• Support Operations Management in executing quality programs, achieving continuous improvement objectives, and resolving quality issues.
• Support Operations and cross-functional teams in developing quality programs and metrics for new business implementations.
• Develop, maintain, and monitor metrics and reports to ensure accurate data and information is reported in a timely and professional manner and quality objectives are met.
• Perform other related duties as assigned.
• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
   
  

 QUALIFICATIONS

• Bachelor’s degree in Business, Logistics, Engineering, or a related field;  six (6) years of experience in a logistics and/or quality environment; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the job responsibilities.
• Computer literacy with intermediate MS Office skills specifically in Word and Excel
• Ability to work independently as well as in a team environment
• Professional verbal and written communication and presentation skills
• Fluent in written and spoken English language
• Proven ability to multi-task with detail orientation and organizational skills
• Must possess interpersonal and leadership skills
• Ability to travel overnight 35% of the year
• Ability to work with hazardous waste
• The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.
• While performing the duties of this job, the associate is:  
• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Frequently required to sit, stand, kneel or stoop.
• Occasionally required to lift and/or move up to 25 pounds.
• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
  

Occasionally: Job requires this activity up to 33% of the time
Frequently: Job requires this activity between 33% - 66% of the time
Regularly: Job requires this activity more than 66% of the time