Computer Operator (Inmar Technology Solutions)

July 1, 2010

Position Summary


Under general supervision, performs daily operational tasks and verifies accurate completion.  Works with other IT Operations staff to facilitate continuous and timely workflow of jobs through all shifts involving all midrange system resources and associated network services.


Major Job Responsibilities

  1. Operates computer equipment to ensure tasks are processed in accordance with a schedule of operations.
  2. Print and distribute reports and checks.
  3. Ensures system backup procedures are successfully performed according to schedules.  Monitor all backups and escalate as issues arise.
  4. Create output media (electronic, tape, diskette CD, and print) and processing input media (electronic, tape, diskette and CD)
  5. Handle help desk calls (after hours) and provide a resolution path for the caller.
  6. Monitor all networks, systems, applications and escalate outages within specific guidelines to the appropriate support team.
  7. Maintains accurate equipment and/or software malfunction reports.
  8. Maintains an inventory of data processing supplies/forms and provides order point information.
  9. Covers Third Shift (9pm-6am Mon-Fri and Weekends), Holidays (6am-6pm), and First Shift weekends (7am-7pm) when needed.
  10. Complete special projects and duties as assigned by management.

 

Qualifications

  • High school diploma or general education degree (GED), AND a minimum of one year related work experience in computer operations OR an equivalent combination of training and experience.
  • Ability to have flexibility in days and hours available for work, including weekends.
  • Ability to operate AS400 computer equipment and Windows NT/2000/XP and ensure tasks are executed properly.
  • Ability to effectively communicate (written and oral) with others to deliver continuous and timely service.
  • Ability to proceed independently and carry out assignments to completion with minimal instruction.
  • Ability to organize and maintain files and records; tasks and time to ensure timely completion of all projects.
  • Experience working with Xerox Laser Printers, UNIX, PC Skills, Microsoft Office knowledge a plus.
  • Knowledge of network backup systems (i.e. CommVault) a plus.